In-House Training

Over the years, we’ve led workshops and other interactive sessions for more than 100 organizations. We can bring ideas and tools to your workplace too.

Sessions are filled with meaningful activities, eye-opening assessments, instructive examples, focused dialogue, and more. They prompt the kind of deep-down discovery that leads to practical action and positive change.

Lasting from two hours to two days, each session is tailored to fit the group, with the number of participants ranging from 10 (for a team or work unit) to 300.

Click below for a description of each session:

Teamwork from the Inside Out

Teamwork from the Inside Out: The Smart Way to Team Success

When the going gets tough, people sometimes split apart and look out for themselves. It easily happens in high-pressure times like these — but it’s something we have to prevent. We need to be working smarter, and that means we need to be working together more than ever.

This session gives participants an insider’s look into key factors that foster team commitment and engagement. They uncover their own most important factors while gaining insights into the highest priorities of other team members.

But the session goes much further as people:

  • Learn about the pressure points that can threaten group unity — and find out how to deal with these situations before they do damage.
  • See the big difference between discussion (with its win-lose mindset) and dialogue (which takes more time but leads to the best win-win outcome).
  • Gain key insights into the art and science of understanding and managing emotions. A high level of emotional literacy is crucial to all teams.
  • Get a quick course on “bidding for connection” and “turning toward,” two powerful concepts that can dramatically improve team relationships.

All of this is made real with practical examples, inspiring stories, and meaningful activities.

In the workshop version of this session, participants talk about their discoveries during a facilitated dialogue. This process creates an important measure of team learning that can immediately boost a team’s “click factor” while setting the stage for stronger working relationships in the long term.

Want more info? Click to send a note, or call 614-571-9529.


On-Site Workplace Presentation, Lunch-and-Learn, Retreat: 1-3 hours

On-Site Workshop: Half day to 1 day

Conference Keynote: 45-90 minutes

Presentation for a business group or other association: 45-90 minutes

The Trust Factor

The Trust Factor: How to Learn It, Earn It, and Turn It into a Team-Building Strength

Now more than ever, we need trust in our workplaces — because our future depends so heavily on how well we can work together.

Unfortunately, trust doesn’t come automatically, especially when people are stressed out over the big things in life like their job security and financial well-being. Trust requires new thinking, concerted effort, and long-term commitment.

This session lifts up the hood and looks closely at what trust really means — and how it works best when times are at their worst. Participants hear real stories that show the power of trust in its many forms. They engage in activities that bring key points to life. And they learn what they can do right now to increase the trust level in their own work environment — for the good of themselves, their colleagues and teams, and the people they serve.

As the session unfolds, people see the benefits of:

  • Viewing trust as a reciprocal proposition — to get it, you have to give it.
  • Trading the efficiency of high tech for the effectiveness of high touch.
  • Learning how to say what you mean and mean what you say.
  • Opting for dialogue over discussion.
  • Being the best kind of “spy” and “gossip,” knowing that the stories we tell end up shaping our workplace culture.
  • Closing the gap between “us” and “them.”

Trust can be a nebulous topic that leads to endless philosophical conversation. This session takes a practical angle. It supplies ideas and tools that people can put to work immediately.

Want more info? Click to send a note, or call 614-571-9529.


On-Site Workplace Presentation, Lunch-and-Learn, Retreat: 1-3 hours

On-Site Workshop: Half day to 1 day

Conference Keynote: 45-90 minutes

Presentation for a business group or other association: 45-90 minutes

Going Beyond the Brainstorm

Going Beyond the Brainstorm: How to Turn Good Ideas into Great Achievements

In every workplace, people have good ideas for increasing efficiency, cutting costs, and strengthening their organization. That’s the good news. The bad news is that many of those ideas are never implemented. They’re thought about and talked about — and too often forgotten about.

This session supplies the know-how and skills to do things differently. It shows exactly how to move those good ideas beyond the idea stage, so they can generate positive results.

Through examples and hands-on activity, participants learn how to:

  • Transform a vague vision into a compelling plan.
  • Overcome the inertia of the status quo.
  • Win over skeptics and fence-sitters.
  • Create a team of enthusiastic advocates.
  • Leverage and learn from unfolding success stories.
  • Create a new momentum that favors change, so that future ideas are easier to develop and implement.

As a keynote or other talk, this presentation is equally effective at conferences and conventions (where the audience includes people from a variety of organizations) and at companies and agencies (where the entire group works for the same organization).

The workshop version, lasting a half day to two days, works best when all the participants are from the same organization. This expanded session makes greater use of dialogue, and it gives people the chance to apply the information to their common opportunities.

Want more info? Click to send a note, or call 614-571-9529.


On-Site Workplace Presentation, Lunch-and-Learn, Retreat: 1-3 hours

On-Site Workshop: Half day to 2 days

Conference Keynote: 45-90 minutes

Presentation for a business group or other association: 45-90 minutes

Thriving in a World of Change

Thriving in a World of Change: Ideas, Tools & You 

This session is for people who are working in change-filled environments, including associates, supervisors, and managers. They get ideas, skills, tools, and a new sense of confidence. They learn not only how to deal with change effectively, but also how to capitalize on it.

With examples that instruct and inspire, this session puts a human face on the challenge of change. With meaningful activities and exercises, it involves participants and brings the material to life. With its emphasis on smart action, it guides people in developing their own plans for being proactive.

The session covers considerable ground:

  • Why change is inevitable and essential
  • Benefits of change
  • Change as a process
  • The workplace “personality” and its impact on change
  • How resistance can be a good thing
  • The concept of resilience
  • How our styles affect our response to change
  • Leveraging our strengths
  • Moving from fence-sitter to curiosity-seeker
  • Moving from curiosity-seeker to advocate and change agent
  • Doing all we can in our sphere of control
  • Making the most of our emotional intelligence
  • Having fun (yes, fun!) as change unfolds
  • Applying our change-management skills to life beyond work

Want more info? Click to send a note, or call 614-571-9529.


On-Site Workplace Presentation, Lunch-and-Learn, Retreat: 1-3 hours

On-Site Workshop: Half day to 1 day

Conference Keynote: 45-90 minutes

Presentation for a business group or other association: 45-90 minutes

There's an Einstein and Gandhi in Each of Us

There’s an Einstein and Gandhi in Each of Us: Lessons in IQ and EQ from the World’s Greatest Change Agents

Intelligence is everything in our knowledge-worker world — and it goes beyond IQ, school smarts, and training-driven know-how. This session includes virtual visits with some of the greatest achievers of all time — people like Albert Einstein, Mother Teresa, Thomas Edison, Martin Luther King Jr., Gandhi, Nelson Mandela, and others. Their stories inform and inspire while showing how we can make the most of our own inner best.

Albert Einstein began his career as an assistant patent clerk. On the side, he mixed physics, math, and nonstop curiosity to produce three groundbreaking discoveries in one year. We can all make the most of our inner Einstein, as long as we’re willing to mix our deep interests with curiosity and commitment.

Mother Teresa worked as a servant leader long before anyone coined the term. She walked the talk of a meaningful mission, bringing care and dignity to the world’s neediest people. Legions have followed her lead. We too can make a difference if we remain mission-driven.

Thomas Edison created an invention factory that gave us the incandescent lamp, the phonograph, moving pictures, and much more. He leveraged his ample imagination while remaining practical. We can put our own Edison-like qualities to work if we remember that invention is 1 percent inspiration and 99 percent perspiration.

As the session unfolds, attendees are prompted to think in new ways about big issues that affect their potential:

  • Einstein said that the most important decision of our lives is whether we view the universe as basically friendly or basically hostile. Talk about the ultimate fork in the road!
  • Seeing might be believing, but the reverse is also true. In order to create, we must exert the power of belief.
  • People talk about knowledge, skills, and abilities. But what about deep interests and imagination?
  • What we focus on creates our future. If our inner talk is positive or negative, that’s what we can expect tomorrow, and the next day, and the next.

The session ends on a thoroughly practical note — with each person crafting one or two specific action steps. In sessions lasting 1-3 hours, there’s time for facilitated dialogue and additional activities.

Want more info? Click to send a note, or call 614-571-9529.


On-Site Workplace Presentation, Lunch-and-Learn, Retreat: 1-3 hours

On-Site Workshop: Half day to 1 day

Conference Keynote: 45-90 minutes

Presentation for a business group or other association: 45-90 minutes