Reaching a higher level of performance

Our mission is to help organizations reach higher levels of performance. We bring improvement expertise, breakthrough tools, and a practical emphasis on what works. The aim is to develop lasting improvements that benefit the overall organization, and its employees, and the people they serve.



Lean Launch Program
• For service companies, government agencies, and institutions of higher education
We bring our Lean know-how and facilitation expertise – and use all of it to help your organization achieve real results right away. Working on-site, we lead-facilitate two process improvement projects and coach-facilitate a third project. We train as we go in order to build your in-house expertise. Learn more about Lean Launch…

Process Improvement Facilitation
• For service companies, government agencies, and institutions of higher education
Do you have an internal work process that needs major improvement? We can deliver. We’ll work with the sponsor to charter the project for success, then facilitate the team sessions, then transition everything to the team lead or project manager to ensure implementation and sustained results. See how we can help…

Next Level Lean
• For service companies, government agencies, and institutions of higher education
If your organization has used Lean to some degree, but it’s clear that more progress can be made, we can provide the needed breakthrough. Our approach is entirely practical. Get details…

Improvement Resources
• For supervisors, managers, and team leaders
People are every organization’s #1 resource, but effectively managing people is one of the bigger workplace challenges. Our library of ready resources can make the job a lot easier. Included are 25+ quick-take assessments, idea-generating templates, and team activities. See what’s included…

On-Site Learning and Development
• For workplaces where learning, development, and service are high priorities
Through training sessions and workshops, we power positive change among individuals, teams, and work areas. These practical sessions cover teamwork, team leadership, strategic thinking, and more. Get session descriptions…

Next Level Keynotes
• For conferences and other big learning events
Our keynote sessions inform, inspire, and entertain. Click for topics and more…



In our work with clients, we use a whole-workplace approach. We start every engagement by learning about the organization in terms of its prioritiespeople, processes, and culture. It’s an approach based on our 15 years working with 100+ organizations.


Learn about our library of tools, templates, and team activities.

• Review a list of the +100 clients we have proudly served over the years.

• Get ideas right now — our blog is stocked with positive posts.

• Planning a conference? Add spark and substance with one of our keynotes.