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Want to bring out the best in yourself? Then bring out the best in others. Here are 10 ways to take action, whatever your workplace role.
1. Think how, not what. Assignments and deadlines keep us focused on the work itself – sometimes so much that we lose sight of the people who do the work. Maintain a wider perspective. Instead of asking people what they’re doing, ask them how they’re doing.
2. Work it out now. When conflicts arise, letting them simmer is easier in the short term – but destructive in the long term. Unless you’re fond of grudges and hurt feelings, start resolving today’s conflicts today.
3. Just say thanks. There’s no need for fancy awards and rewards – because there’s no substitute for simple, sincere appreciation. Make a habit of putting your gratitude into words.
4. Take action inclusively. A bias for action is a good thing. But the action should be done with people and not to them or despite them. If you’re going to implement anything that affects anyone, gather a group of co-creators.
5. Turn up the differences. A workplace full of clones would be easy to manage. And boring. And terribly unsuccessful. Look for and leverage the many differences that you and your colleagues bring to the table. As long as you share meaningful goals, you’ll achieve uncommon success.
6. Make a point of asking. When you’re full of certainty about a situation, resist the urge to declare your perspective as the end all. Replace statements with questions in order to activate that nearby know-how and creativity. Go from “here’s what I think” to “what do you think?”
7. Tell stories. If you want to shape the workplace culture, become a positive gossip who dwells on what’s going right. Look for examples of employees serving each other and their customers. Then tell those stories over and over.
8. Engage people in return. When someone tries to engage you in conversation, be conscious of your reaction. In a hectic work environment, it’s easy to be dismissive. Take the time to open your ears and mind.
9. Show your emotions. You’re not a robot or a potted plant. If you’re thrilled, angry, enthused, confused, curious, or whatever, let it show in a constructive way.
10. Be the real you. We’ve all met people who are one way one day – then someone else the next. It’s no fun for anyone, including the chameleon. Get to know yourself, and remain true. Everyone will benefit.
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