You can’t use jumper cables, but there’s a lot you can do to energize your unengaged colleague. Here are ten steps for a sure start.
1. Adjust your own attitude. Instead of writing the person off, identify their one or two biggest strengths. Focus on these positives whenever the two of you are working together.
2. Tell them their strengths. That’s right, when you get an opportunity, pay them a constructive compliment that affirms what they’re good at. Don’t be surprised if they’re surprised, because most people go through life all too unaware of their greatest gifts.
3. Cite the importance of their role. When the time seems right, mention how their job contributes to a greater good. “John,” you might say, “if it weren’t for your great work on these applications, we’d never get these grants, and we’d never be able to serve as many people as we do.
4. Seek their input. When challenges arise, approach your listless colleague and ask them to weigh in with their thoughts. If their first few comments are meager, keep asking until they say something substantial.
5. Involve them in anything new. Got a new project or a new task force? How about a new training event or a new initiative to hear from customers? Get them in the mix, preferably in a role that taps their strengths or interests.
6. Give them more control. If you’re a manager and you find yourself frequently telling people what to do, stop being directive — and let them figure out their own approach. If several things need to get done right away, let them decide where to begin. If you can circulate information that will bring more people into the loop, start sharing.
7. Make a habit of it. All of the above actions work best when they’re done day after day. They’re like dental braces: You have to leave them on for a year or more before they work their change-management magic.
8. Have a one-on-one. If the apathy persists and you’re concerned about your co-worker, consider talking with them. Share your observations in a caring way, then ask if there’s anything you can do to make their work more engaging.
9. Know when to fold up. Some people seem hardwired for apathy. If your best long-term efforts with a colleague fail to generate a spark, direct your energy elsewhere. Just make sure you give it enough time.
10. Watch yourself. Are there days when your own attitude gets taken over by apathy? It happens to all of us at least some of the time, but know when it does and keep it from becoming a habit. Behavior is contagious, so follow that age-old advice and be the change you wish to see in your workplace.
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